Entitlement Server:
The Key to Seamless Connectivity
The adoption of eSIM technology improves connectivity between smartphones and wearables, leading to increased market demands for these innovative services.
Enhanced Customer Experience
Native device dialogs (Apple, Samsung, Google) guide the user with branded flows, delivering a premium, consistent UX that boosts Customer Satisfaction and reduces support tickets.
Self-Service (Seamless Onboarding)
One-tap activation of eSIMs, wearables, tablets, and other companion devices eliminates QR codes and manual APN entry, slashing call-centre volumes and churn.
Multi-Device Connectivity
Supports Apple, Samsung, Google, and other OEM companion devices by linking multiple devices to a single MSISDN-unlocking high-margin, recurring revenue opportunities.
Time to Market
GSMA, Apple, and other OEM-compliant workflows abstract complex network integrations, so marketing teams can launch VoLTE, VoWiFi, 5G SA,and other features in weeks, not quarters.
Device Capability Check
Dynamically checks subscriber, device, and network entitlements before provisioning—ensuring only eligible users consume premium services and preventing revenue leakage.
Reduce Operational Costs
Operational costs through full digitization and automation of eSIM provisioning workflows, reducing manual intervention and improving efficiency.
Unlock new revenue streams
Implementing real-world use cases-such as companion-device'one-number' plans, standalone watch subscriptions, on-device data bundles, and satellite fallback(SatMode)-unlocks new revenue streams.
With these benefits, an entitlement server becomes the strategic control point that turns complex device provisioning into a competitive advantage—boosting ARPU, cutting OPEX, and delighting subscribers across consumer and IoT segments.
Apple
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- Baseline entitlement & feature registration (FaceTime/Message)
- VoLTE
- VoWiFi
- Data plan query
- Multi-SIM / One-Number
- Standalone SIM
- eSIM transfer
- Cross-platform eSIM transfer
- RCS
- 5G entitlement
- iPad standalone SIM
- Satellite
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Android
- VoWiFi
- Voice over Cellular
- SMSoIP (similar to iMessage)
- Data plan information
- Multi-SIM (Companion ODSA)
- Standalone SIM (Companion ODSA)
- eSIM activation & transfer (Primary ODSA)
- Satellite
- Partnered with Samsung, Google, oppo, vivo, Xiaomi, and more
Huawei
- Multi-SIM (Companion ODSA)
Self-branded eSIM-enabled watches
- Multi-SIM (Companion ODSA)
- Operator-branded smartwatch/wearable comparable UX at lower cost
- Free PoC with SaaS eSIM and GSMA SGP.43-compliant trial watches
Key Differentiators
STC
Dr. Mohamed EL-Wakiel
Director Core Network Planning & Design
Redtea Mobile's Entitlement Server (ES), TSE, has been a game changer for our eSIM operations. It simplifies activation, offers robust security, and scales effortlessly. Seamless eSIM transfer or enabling One Number for wearables like smartwatches is now a breeze. We particularly value the flexibility of deployment options and their deep domain knowledge. As a Tier-1 MNO, we highly recommend Redtea Mobile's in-house developed ES solution for anyone looking to thrive in the eSIM solution.
FAQ
An Entitlement Server (ES) is a specialized component in a telecom network that verifies whether a device and user are eligible to activate a particular service — and then orchestrates the configuration process to make it happen.
An Entitlement Server (ES) acts as a control gateway between the mobile network and connected devices. It authenticates both the subscriber and the device, then delivers over-the-air (OTA) permissions and configuration settings required for premium services to work instantly — such as eSIM activation, VoLTE, VoWiFi, Multi-SIM (e.g., smartwatches), RCS, and eSIM Transfer. By serving as a central gateway, the ES prevents various device types from connecting directly to the operator’s BSS/OSS systems, ensuring consistent service control and security across different platforms. Additionally, the ES manages the activation and lifecycle of these feature services through the device’s native user interface, offering a seamless user experience.
The Entitlement Server enables subscribers to self-register eSIM-based multi-device services directly on their smart devices, offering zero-wait, one-touch activation. This not only significantly reduces operational costs for carriers but also enhances user experience and drives customer loyalty.
It is not always possible to get a carrier agreement with an OEM within the timeframe required. Redtea offers an alternative whereby specific ES features can be implemented without the need for a carrier agreement. Interested? Contact us for more information on how we can support you.
Yes, Redtea supports Apple, Samsung and other Android devices compliant with the Apple, Samsung and GSMA TS.43 specifications but also supports entitlement for other OEMs that do not comply with the GSMA TS.43 specifications.
Yes, you can. We offer two implementation models: on-premise and SaaS. With the on-premise deployment model, we implement the Entitlement Server on your infrastructure or Private Cloud. It is also possible to implement it in the Public Cloud. We also offer a SaaS model where the Entitlement Server is offered as a service.
